TESTIMONIALS

"I would like to thank your administration team and fitter for the help they provided in replacing the damaged glass to my vehicle yesterday evening. I would like to specifically compliment the good workmanship of your technician Paul"

B Knight – Slough, Berks
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"…Paul gave me an accurate time when he could fix my window. He turned up at the time he stated. From then on his level of service continued to be excellent. Paul was very helpful and extremely pleasant, a true asset to your organisation."

P Dolan – Burnham, Bucks
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"Since the first time we used GLASSTEC Automotive, we have not looked for another glass replacement company. We repair dozens of cars per-day and are very particular about out-source services. The quality of workmanship and cost-effectiveness is unrivalled by even the larger, more well-known companies in our opinion…"

M Richards – Colindale, London
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"I am writing to tell you how very impressed I was with the service your company provided me when my car side window was smashed earlier… I was particularly impressed with:-

• The response time
• The continuous feedback provided with regards to the problem resolution
• The excellent service provided by your glazier (Paul) who was friendly, efficient, clearly proud of his workmanship and obviously looking to go the extra mile.
• Paul also provided me with a repair to my windscreen which I had not noticed was needed, which I was very impressed with, and overall he conducted himself exceptionally well. The glass he had to replace was far from straight-forward as my car is an older model, yet he went about the task with expertise and confidence…
• He is an asset to your company and should be recognised for this.

Many congratulations and keep up the good work!"

G Mattingly – Englefield Green, Surrey
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"I am the first to complain about poor service. However, on this occasion I am pleased to praise Paul for his customer service excellence. My insurer-recommended repairer could not attend for three days and did not even have the right glass! Paul gave me an appointment the same day… Not only did he replace the broken window on my car, he also repaired my wing mirror free of charge! I will recommend all my office staff, as well as my friends, to use GLASSTEC."

M Wadhwa – Enfield, Middlesex
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"I just wanted to say a huge big THANK YOU to Paul, who was so helpful and efficient when he came today to replace my windscreen and drivers window. And he was a lot cheaper than any of the other competitors. He did an excellent job and I will be recommending Paul and Glasstec to everybody."

N. Leavy - Wooburn Green, Bucks
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"People like you deserve to get lots of business as you are so good at communicating with people, friendly, and when you actually get there to the job, you are the same, honest and helpful."

K. Jones - Barnet

 

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